Your request for an online counselling session has been received.
I will contact you shortly (normally within 12 hours) from my email address: email@example.com to confirm your session date/ time and to request your preferred instant messenger application.
I will need your Skype, Yahoo or Windows Live Messenger ID, so that I can chat with you.
Please check your spam folder for my reply, you can also add my email firstname.lastname@example.org to your safe/contact list, this should ensure that you receive my reply as soon as possible.
Kind regards Paul
*Cancellation and rescheduling policy
If you would like to reschedule your session, please contact me at the above email address at least 24 hours before your session time/date to advise me.
Missed sessions and late arrival for your session will not be refunded.