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Frequently Asked Questions  E-mail

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Do you work to ethical and professional guidelines?

We are professionally qualified counsellors and as such recognise the importance of recognised guidelines, we therefore fully support and work to the standards and guidelines set our by the Bristish Association of Counselling and Psychotherapy (BACP).  Please click here to see their guidelines.

Why choose Online Counselling or Online Life Coaching?

For many people Counselling Online is an ideal way of seeking help and Support. You don't have to travel for Counselling Online, you can respond in your own time and you don't need to let others know that you are seeking Therapy. It may seem strange at first not to talk to a Counsellor face to face, however that can be one of Counselling Online's greatest attractions. You can be as anonymous as you want to be.

How long will it take before my problem is solved?

Sometimes Counselling and Life Coaching clients can be helped to see a way forward quite quickly and for others it may take longer. So it could take a week, a month or a year. The Experienced Qualified Counsellors will go at the pace that seems appropriate for you. From time to time the Counsellor will ask you if you are finding the Counselling process helpful and if not the Counsellor will discuss how things could be improved for you.

What if I need a break from Counselling or Life Coaching?

You only book one Counselling Session at a time this way you are in control of the number of Counselling Sessions, and of the pace at which you work with your Counsellor.

Do I need to bring a big problem to Counselling?

Big or small, if it is a problem for you then it can be helpful to talk to a Qualified Counsellor about it. We can stop crisis by addressing the small problems before they become a big issue.

How do I know you are qualified to help?

All of the Counsellors Registered with Counselling Online are Experienced Qualified Counsellors. They are all Qualified to at least Counselling Diploma Level, which means you can be certain that your Counsellor is a Professionally Trained Counsellor with a proven track record.  All of the Counsellors at Counsellors-Online work to BACP's code of ethics and have a current advanced CRB (Criminal Records Bureau) disclosure, which means they are police checked.  Feel free to check out some of the Testimonials from past Counsellors-Online clients, we are sure that you will find their comments useful.

If you have a question that has not appeared here, then please complete the "ask a question" online form and one of the counsellor's will respond to your question.

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